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Sears Sucks

This is a discussion on Sears Sucks within the Retarded Companies forums, part of the Message Board category; The ratings agency said "a fair amount of Sears' operating difficulties remain self-inflicted, in particular on the softlines side." ...

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Old 06-24-2008
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Default Sears Sucks

The ratings agency said "a fair amount of Sears' operating difficulties remain self-inflicted, in particular on the softlines side." The company's chance at offering low pricing and high quality merchandise were lost fairly soon after Eddie Lampert put Sears and K-Mart together. He and his management were never able to challenge the Wal-Mart and Target models of "everyday low pricing". Much of the company's cash was used for share buy-backs. The recent replacement of the SHLD CEO is merely window dressing. The company has been unable to explain how it plans to dig itself out of this hole. The stock is down over 55% over the last 12 months.


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Old 08-11-2008
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Cool Yeah its the beginning of the end...

They should probably shut down branches and focus on production of newer better products. Sega pulled out of the console system market and started making only games and I think that was pretty successful for them. If you can't beat them, sell to them.


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Old 08-29-2008
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Default Re: Sears Sucks

I'm not Big on Sears either- and I was waiting for the big change. Nothing. I think they are overpriced for what they sell. I shop there only once a year or so!


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Old 08-31-2008
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Default Re: Sears Sucks

Yes, I don't know what it would take for them to restore their business and be able to compete and offer something good to consumers. I agree that their items are overpriced, and the quality is only average.


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Old 08-31-2008
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Default Re: Sears Sucks

Sears has gotten pretty bad, and it is a shame, they used to be such a good chain. I think the only reason they are still open is because they started offering the Lands End catalog junk that the older ladies love.


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Old 09-26-2008
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Default Re: Sears Sucks

I do not remember a time when Sears was doing great.
Maybe in the early 90's when thousands had their credit card, but that's about it.


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Old 10-14-2008
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I wouldn't buy a screw driver from Sears, that is how much I hate them. This post is a couple of years old, but still completely relevant. We bought a refrigerator and reported problems we were having with it to Sears within two weeks of it being delivered. They sent someone back out (we thought the guy was a technician, but apparently he was just another delivery person). He fiddled with the adjustments and said it was "fine." Fast forward about 11 months later and the thing dies. We spend $221 fixing the issue that the Sears technician said was the problem, but it still didn't resolve the issue. Over the course of several months, the fridge starts getting warmer and warmer. Finally, we realize there is a serious problem, call Sears again, and they send someone else out. Again, another problem is diagnosed (within the sealed system that falls under the full warranty). This new technician that comes out to fix the problem says is was the issue since it was delivered. The only reason it worked a little better after the first repair was because the technician refilled the freon that had been leaking out. This second technician spends 5 hours fixing it and it works for about a week. Slowly, over a couple of weeks, all the freon leaks back out (you could actually hear a hissing sound) and we now have a refrigerator that is room temperature. A new technician was supposed to come out today between 1 and 5 PM, but it is currently 5:30 and NO ONE has arrived as of yet. Sears is still telling us that they will try and fix whatever the problem is. So, bottom line is not only do they provide a VERY cheap product, but they also don't honor their own warranty. We asked for the fridge to be replaced within two weeks of it being delivered and Sears refused. Now they claim to have no record of that request. Folks, just stay away from Sears. We have lost about $300 worth of food and got sick after eating spoiled food (because the freezer was incrementally getting warmer, it was not initially apparent that food wasn't being frozen properly...we learned our lesson!). We lost an additional $221 on the initial repair which Sears so far has refused to reimburse us for (although they are looking into it). We spent about $560 on the fridge itself, but may have to get another one. We've lost 5 days of annual leave (and counting) sitting at home waiting for service people to come. STAY AWAY FROM SEARS!!!!


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Old 1 Week Ago
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